Travel Agents earn their living based primarily on commissions offered by the vendors and not the clients. Therefore, it is a rare occurrence to have a travel agent charge a fee for normal services. This also means that utilizing the services of a travel agent does not mean you will be paying more for any of your needs for your vacation including air travel, accommodations, excursions, auto rentals, rail services. Typically a professional agent will provide all of these arrangements without additional fees. You can be assured if you were to make your own reservations and plans the vendors would not reduce your cost by the commission dollars they are saving.
If your desire is a custom trip where we are asked to do all of the research, find the ideal accommodations such as homes, apartments etc, along with planning the day to day activities and literally creating from scratch an amazing vacation then a fee is often involved. However, we are not in the business of giving our clients surprises so if this is the level of service you require then all fee schedules are discussed in advance and agreed upon and a deposit is taken. In a custom trip plan, we will provide all the details for as much or as little as you like including all travel vouchers, tickets, tours, dining reservations, and recommendations. We can arrange for private drivers several of which we have used very often. We provide a written binder that details your complete itinerary and all the paperwork you will need on your trip. We are also available day and night by providing our private phone numbers to be used in the case of an emergency. We can often make special requests such as photographers at your destination or even arrange a birthday cake which we have done. We do recommend making your day trip plans to provide some rest and relaxation in the various destinations. Many of our clients are at first eager to cram in as much activity as possible. Our personal experience is of value here and we will make recommendations that we believe will give you the best experience. However, at the end of the day, those are your decisions.
Unfortunately it is a rare opportunity for us to be able to get any special deals on Airline travel as the airlines today do not offer any special pricing or commissions to travel agents but we do make the arrangements for you in connection with your vacation and we do our best to get you comfortable flight times with minimum layovers and the best seating available to match your preference.
While we can not give you legal advice with regards to passports or other documentation we can give you the resources to get any answers you may need such as the US State Department and TSA for travel requirements and advisories.
Typically our concierge fee is a percentage of the budget, minus the cost of airfare, which is agreed upon in the beginning.
We adhere to a policy of making sure you have your final and completed documents within approximately two weeks prior to your travel date. Often we have experienced vendors making last minute changes to itineraries, and other parts of a travel plan that would require new documents and with that the risk of not having the up-to-date information upon commencement of travel.
Cancellations are not a pleasant situation if they occur. As your travel agent, we will work diligently to avoid any situation that would require a cancellation. However, sometimes life happens and a cancellation is unavoidable. As your professional agent, we always recommend travel insurance to protect you when a cancellation becomes necessary due to a family emergency, health issue or other qualified reason. If a client chooses to cancel for any reason not covered by insurance then penalties and fees will normally be assessed by vendors, in particular, all airlines. Airline vendors and airlines even often charge a fee for something as simple as a name change or correction and for the re-issue of tickets because of errors. It is therefore very important to provide Travel 4 All Seasons with the names and dates of birth as shown on your passports particularly for international travel. Hotel accommodations often depend on how much notice is given, which can determine the amount of cancellation fee if any. Travel 4 All seasons, in its capacity, as your representative, has no control or influence on the stated policies of any vendor. Sometimes through our relationship with vendors, we can arrange a substitute itinerary without penalty but there is no guarantee the vendor will be accommodating.
Please read your receipts and confirmations thoroughly to be knowledgeable about the policies in place for all vendors such as airlines, tours and hotels and even cruise ships. We as a travel agent do not have the authority to make concessions with regards to cancellation policies and procedures of any vendor. Quite often by purchasing the vendor services you are agreeing to terms and conditions published by the vendor. Travel 4 All Seasons, LLC will not be held responsible for cancellation losses for any reason.