Travel Agents earn their living based primarily on commissions offered by the vendors and not the clients. Therefore it is a rare occurence to have a travel agent charge a fee for normal services. This also means that utilizing the services of a travel agent does not mean you will be paying more for any of your needs for your vacation including air travel, accommodations, excursions, auto rentals, rail services. Typically a professional agent will provide all of these arrangements without additional fees. You can be assured if you were to make your own reservations and plans the vendors would not reduce your cost by the commisssion dollars they are saving.
If your desire is a custom trip where we are asked to do all of the research, find the ideal accommodations such as homes, apartments etc, along with planning the day to day activities and literally creating from scratch an amazing vacation then a fee is often involved,. However, we are not in the business of giving our clients surprises so if this is the level of service you require then all fee schedules are discussed in advance and agreed upon and a deposit is taken. In a custom trip plan we will provide all the details for as much or as little as you like including all travel vouchers, tickets, tours, dining reservations and recommendations. We can arrange for private drivers several of which we have used very often. We provide a written binder that details your complete itinerary and all the paperwork you will need on your trip. We are also available day and night by providing our private phone numbers to be used in the case of an emergency. We can often make special requets such as photographers at your destination or even arrange a birthday cake which we have done. We do recommend makeing your day trip plans to provide some rest and relaxation in the various destinations. Many of our clients are at first eager to cram in as much activity as possible. Our personal experience is of value here and we will make recommendations that we believe will give you the best expereience. However, at the end of the day those are your decisions.
Unfortunately it is a rare opportunity for us to be able to get any special deals on Airline travel as the airlines today do not offer and special pricing or commissions to travel agents but we do make the arrangements for you in connection with your vacation and we do our best to get you comfortable flight times with minimum layovers and the best seating available to match your preference.
While we can not give you legal advice with regards to passports or other documentation we can give you the resources to get any answers you may need such as the US State Department and TSA for travel requirements and advisories.
Typically our concierge fee is a percentage of the budget which is discussed in the beginning.